Who we are
Suggested text: Our website address is: https://mudtomoose.com.
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Mud to Moose privacy policy
Mud to Moose privacy policy
Effective Date: April 22, 2026
Mud to Moose (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
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1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and payment details
- Booking and reservation information
Technical Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our website
Optional Information
- Feedback, reviews, or survey responses
- Information provided through contact forms
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate with you about your tours or inquiries
- Provide customer support
- Improve our website and services
- Send updates, promotions, or special offers (only if you opt in)
- Meet legal and regulatory requirements
3. Consent
By using our website or providing your personal information, you consent to the collection, use, and disclosure of your information as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual obligations.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Payment processors to complete transactions
- Service providers who assist in operating our website or business
- Legal authorities if required by law
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Customize content
You can control or disable cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Your Rights
Under applicable Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections
- Withdraw consent
- Request deletion where applicable
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Mud to Moose
Email: craig@mudtomoose.com
Phone: 506-247-2093
Location: New Brunswick, Canada
